EARLY BIRD APPOINTMENTS

We now have early bird appointments Monday to Friday 6.00am.

Between 6.00am – 8.00am consultation fees are $97.00 Medicare Rebate $55.10. It is cheaper for you to see your G.P between the early bird times.

HOME VISITS

Home visits are available for regular patients in the local area (3km Radius) whose condition prevents them from attending the surgery. To make an appointment, please contact reception.




Services

We offer a range of services, including general medicine, paediatrics, immunisation, travel medicine, sports medicine, complete health checks, antenatal care,  insurance medicals, skin cancer assessments, weight management, sexual health and more.


READ MORE


Private Billing

The doctors believe in providing the highest quality in patient care without compromise. We are a private billing medical practice and payment is expected on the day. Medicare rebates can be reimbursed immediately following payment via our Tyro EFTPOS machines.


Doctors


Family Medical Practice

We can provide for your whole family – our services include care for expectant mothers, newborns, and children of all ages (childhood vaccinations).  We also are able to provide Driver’s Medicals, Insurance Medicals, 75+ Annual Health Assessments and Chronic Disease Management Plans.


READ MORE


Professional Staff Team

Our reception and nursing staff enable the health professionals to provide you with the best possible service. We maintain a ZERO TOLERANCE POLICY regarding any abusive or threatening behaviour towards our staff team and will take action if necessary.


READ MORE

LATEST NEWS

Stay informed about any updates to our practice policies and procedures!

June 20, 2023by admin

Telehealth’s are now only available for COVID-positive patients (confirmed through RAT-test prior to calling to book). Telehealth’s were a useful tool during the COVID lockdowns, as they allowed doctors to consult with patients while maintaining social distancing practices. However, as we have emerged from the lockdown period and return to normalcy, we have elected to […]

June 20, 2023by admin

IMPORTANT INFORMATION REGARDING EAR SYRINGES! Our practice does not offer ear syringes to patients under 16 years of age under any circumstances! Eligible patients will discuss the procedure with their doctor prior to visiting the nurse for a syringe, and will be required to sign a consent form. Ear syringe appointments will include a $20 […]

June 1, 2023by admin

The cost of quality medical care is increasing, and the Government Medicare Rebate continues to fail to match these rising costs. To be able to continue to provide complex and quality healthcare to our patients, our new private fee structure has been updated. A full schedule of the updated fees is available on the ‘Fees’ […]


Unwell Patients


If you are feeling unwell and presenting with any fever, respiratory, cough, cold or flu-like symptoms, please test yourself for Covid (must be negative) and present wearing a mask while inside the clinic. Masks are available for purchase from the chemist next door.

All existing patients testing positive to Covid 19, please do not enter the clinic and contact our reception team to arrange a telehealth phone call with your regular doctor.



New Patient Appointment Policy & Procedure


Our New Patient Appointment Policy & Procedure Policy:

  • Arrive 30 minutes early to complete new patient registration and consent form
  • Doctor requires a minimum of 30-minute time allocation per person so as to take a thorough medical history and formulate a management plan.
  • Fees – $166 Medicare rebate of $82.90
  • We do not accept group family bookings – each family member is required to follow the same process


OPENING HOURS



Monday
6 AM – 8:30 PM
Tuesday
6 AM – 8:30 PM
Wednesday
6 AM – 8:30 PM
Thursday
6 AM – 8:30 PM
Friday
6 AM – 7:30 PM
Saturday
8:00 AM – 3:00 PM
Sunday
Closed

Please phone reception on 3261 7000 to book an appointment, or click the ‘Book Online’ button at the top of the screen


THE DOCTORS

The doctors at Telegraph Road Clinic provide a full range of all general practice services including but not limited to antenatal and paediatric care, skin cancer screening, sports medicine, preventative health checks, women’s health, childhood vaccinations, minor surgery including toenail minor surgery, sexual health, medical & insurance exams, commercial driving medicals, & Implanon implants. The practice’s ethos is to provide patients with down to earth approachable doctors who are committed to excellence in patient care and health management, and who you can trust to look after all your family’s health needs.



General and Specialist

Dr Lachlan Steffen


Dr Lachlan Steffen graduated in medicine at the University of Queensland in 1990 and holds an interest for internal medicine, skin cancer and minor surgical procedures. His interests outside of work include golf and travel.




General and Specialist

Dr Michael Pokarier


Dr Pokarier has been a GP in Bracken Ridge for over 23 years he enjoys all aspects of general practice including preventative health management and skin cancer assessment and minor procedures.




Specialist in sport and exercise

Dr Peter Hackney


Dr Peter Hackney gradated from UQ in 1976 and has been practicing in the Bracken Ridge local community  since 1997. He enjoyed serving as the Brisbane Bronco’s Doctor between 2011-2019, and maintains a particular interest in Sports Medicine.




PATIENT TESTIMONIALS

See some of the reviews from our valued patients


Charles


I just wanted to commend your wonderful staff today (Sat 6/1/18) for their helpful and friendly service. My 5 y/o daughter, Catherine, was hit quite hard in the ribs by a hard cricket ball and we were seen by a nurse almost instantly and then the kindest and most friendly, attentive, smiling and calm doctor which made a worried father a little more at ease. Thank you to both of the professional reception ladies, the doctor and the nurse on duty.

– Charles



Ashleigh


Hello, I just wanted to take this opportunity to thank your reception staff, nurse and doctors for you help yesterday. At 5pm I came running in with my 1 year old who had a head injury. We were seen straight away and every bit of care was taken. I don’t know the doctors name but can you thank him from us for helping us, calming us down and reassuring us everything will be okay. Thank you!

– Ashleigh




A KID’S THOUGHT

What do our smallest patient say?

Thank you to the doctor that looked after my injured arm, mom thought it was broken but the doctor told her it wasn’t. She was happy and the doctor really made me feel better.



Copyright Hyperactive Designs 2021. All rights reserved.