SERVICES
RECALLS AND REMINDERS
As part of this practices’ commitment to preventative care, we operate a service which reminds patients when they are due for a general health check-up, routine tests or even vaccinations. We also operate a reminder and recall system that will automatically contact you via text if your Doctor wishes to see you for follow-up. If you would like more information, please speak to your doctor or a member of our reception team. Please note that you can ask to be removed from the register at any time.
Our clinic uses HotDoc to send secure health messages via SMS to notify you when you need to book an appointment. The steps are as follows:
- Receive HotDoc automatically-issued SMS
- Verify your details
- Call back the clinic or book via HotDoc to book the appointment
Our receptionists will also call all patients who book in online ahead of time to screen for any respiratory, cough, cold or flu-like symptoms prior to your appointment.
OVERVIEW OF OUR SERVICES
Health Assessments
Annual Health Assessments are available for patients aged 75+. They involve a detailed assessment of physical, psychological and social function to identify any areas that require further medical investigation or preventative care. An ECG is included. The entire appointment is bulk-billed.
Chronic Management Plans
Patients with chronic medical conditions such as asthma, cancer, diabetes, musculoskeletal conditions, stroke and cardiovascular diseases can have chronic disease management plans designed by their GP to help manage their treatment. Your GP may also develop a Team Care Arrangement (TCAs) to coordinate multidisciplinary treatment with allied health professionals if required.
Appointments are bulk-billed and 30 minutes with our nurse, followed by a 15 minute review with your GP. New Care Plans can be provided annually, and reviews are available every 6 months if allied health visit allocations need to be adjusted.
Pain Management Clinic
Dr Caroline Burge can provide pain management clinic appointments to address chronic pain. A preliminary screening appointment with her is required. Musculoskeletal pain and injuries (especially in musicians and athletes). Myofascial and neuropathic pain syndromes. Dry-needling dextrose injection techniques and nerve blocks for chronic neck pain, migraine headaches, TMJ pain, trigeminal neuralgia etc. For further information please contact reception on 3261 7000.
Procedures
Practitioners can perform procedures – such as biopsies and excisions – to treat conditions. These include triage and suturing of wounds and lacerations, biopsy and excision of skin lesions, cryotherapy and plastering and plaster removal for fractures. We also do removal of foreign bodies and draining of abscesses.
Ear Syringes
We offer ear syringing services to patients over the age of 16 to flush out the ears. Eligible patients will discuss the procedure with their doctor prior to visiting the nurse for a syringe, and will be required to sign a consent form. Ear syringing will only be performed, following several days treatment with Ear Clear/Waxsol or some other wax softening agent which can be purchased over the counter from your pharmacist. (Approx 4-5 Days minimum)
Travel Health
Patients can be seen by their regular GP for an assessment and travel vaccination appointment prior to any travels. This can help protect against any infectious diseases which you may encounter overseas. Our clinic stocks supply of:
- Hepatitis A
- Hepatitis B
- Influenza
- Meningococcal
- Typhoid
- Measles
And more! Enquire today.
